The Better Bead - Contact and Ordering Information

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Contact and Ordering Information

Christy

(316)619-7634

Please email or call me if you have questions about any of the products shown.

RETURN POLICY: If you are not satisfied with your purchase, you may return it within 10 days for a refund or exchange it for other merchandise. Shipping fees will not be refunded.

We use many natural stones which may vary slightly from the items pictured on our website. We may occasionally make substitutes if necessary, but will contact you first if the substitution results in a noticeable difference.

Visa and Mastercard are accepted as well as checks and cash for local customers. Use the online shopping cart or feel free to call me with your order.

Special orders (i.e. colors not in stock or special beads) will take 2 to 4 weeks.

Pick up or delivery of the jewelry for local customers can be arranged on an individual basis. Shipping & handling charge (within the U.S.) is:

Shipping method is USPS First Class (insured), the cost of other shipping methods will vary.

CUSTOM ORDERS - I am happy to accommodate any custom requests! Custom orders requiring design time will be charged an additional $20 design fee and you will be notified of the fee before your order is filled. Prices may be adjusted based on the cost of components chosen, but no design fee will apply to simple requests such as: 1) mix & match - put the pendant from one necklace with the beads of another; 2) simple color changes. All fees charged for custom orders will be determined on an individual basis at the discretion of The Better Bead. Please email details of your Custom Request to receive an estimate.